At MONACOZ, we ensure a seamless and reliable shipping experience for our customers worldwide. Please review our shipping policy below for details on delivery times, costs, and procedures.
1. Processing Time
- Orders are processed within 1 business days, excluding weekends and holidays.
- Custom or pre-order items may require additional processing time.
- You will receive a confirmation email with tracking details once your order has shipped.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 1-7 business days.
- Express Shipping: Estimated delivery within 1-3 business days.
- International Shipping: Delivery times vary by location and customs processing.
3. Shipping Costs
- Shipping fees are calculated at checkout based on the destination and shipping method.
4. International Shipping
- MONACOZ ships worldwide. However, customs duties, taxes, and import fees may apply depending on your country’s regulations.
- Customers are responsible for any additional fees imposed by customs authorities.
- International shipping times may vary due to customs clearance procedures.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
- Please allow 24-48 hours for tracking updates after shipment.
6. Lost or Delayed Shipments
- If your package is delayed or lost in transit, please contact our customer support at monacozofficial@gmail.com
- We will work with the shipping carrier to resolve the issue as quickly as possible.
7. Address Accuracy
- Please ensure that your shipping address is correct before placing an order.
- MONACOZ is not responsible for lost shipments due to incorrect addresses provided by the customer.
8. Contact Us
For any shipping-related inquiries, feel free to reach out to us:
📧 Email: monacozofficial@gmail.com
📞 Phone: 7001695731
📍 Address: Saket, Delhi – 110017
Thank you for choosing MONACOZ. We appreciate your trust in our luxury handbags and look forward to serving you!